The guest switches language. Brisa follows.
A late arrival that moves from English to Spanish to Catalan in the same call.
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You welcome the guests. Brisa answers the phone.
An AI receptionist for independent hotels. Brisa answers everyday questions from the property information you approve and saves requests for your team to review.
Phone calls in multiple languages
Brisa
AI phone receptionist
Good evening, Maya. Breakfast is served from 7:30 on the terrace. Anything else I can help with?
Yes, please. One extra towel for room 204.
Example phone call
Built for independent hotels
Your information. Your greeting.
Designed with hoteliers
Hear Brisa
Hear Brisa on the phone.
Start with a guest switching languages, then choose a language for a longer sample call.
Scripted demos for a fictional hotel. All voices are generated with AI. Booking requests need your team's confirmation.
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The conversation
- Brisa
Hotel Serra Blava, good afternoon. How can I help?
Read the full transcript
Start with the everyday calls.
Check-in times, parking, breakfast. Start with the questions your team answers every day. You choose Brisa's property information and greeting. Your team reviews service requests and confirms booking requests.
Your team decides what happens next.
The calls Brisa can take off your desk.
Everyday guest questions
Check-in, parking, breakfast and hotel facilities. Brisa answers callers using the property information you approve.
Service and booking requests
Brisa saves what the guest needs. Your team reviews service requests and confirms booking requests.
Late arrivals and after-hours calls
Guests can ask about late check-in, parking or breakfast even when reception is busy or closed.
Pricing
One shared plan for your organization.
- Month to month
- No setup fee
- Cancel anytime
Brisa Voice
€199per organization / month
- Shared live SIP minutes
- 500 shared a month
- Extra minutes
- €0.1
- Setup fee
- None
Over 500 minutes? Brisa keeps answering. Extra minutes are billed at €0.1.
Prices exclude VAT.
Frequently asked questions
The voice plan costs €199 per organization per month, excluding VAT, with 500 phone minutes shared across its properties and €0.1 per extra minute. Going over the allowance does not stop calls. Contact us about higher volumes.
A Spanish phone number costs €3 once, plus €1.50 per month.
We support phone numbers available through Telnyx, our telephony provider. Ask us about availability in specific countries. You can keep your existing number and forward calls to Brisa once your receiving number is active.
We offer several voice presets and can help you choose the right one, whether you prioritise fast replies or a natural-sounding voice. For example, Gemini Live supports 99 languages, including Spanish, Catalan, Portuguese, Italian, French and English. You choose your property's main language and can enable replies in the guest's language. Ask us to test the languages you need.
Brisa connects to Apaleo and Cloudbeds, and Mews is in development. Live room availability is available with Apaleo and Cloudbeds. Booking requests are saved for your team to review and confirm. Using another PMS? Tell us which one.
Telnyx, our telephony provider, estimates around 72 hours to approve and activate a Spanish number after receiving the documents. You can test Brisa in the browser while waiting. Call forwarding also needs an active receiving number.
Telnyx asks for company and representative details, company registration and tax ID, a local address and proof of address dated within 3 months. Identity documents may also be required. We confirm requirements for your number before ordering. The browser trial needs no documents.
We offer a free browser trial with limited call time. Contact us for access.
You can introduce Brisa as an AI assistant in your property's greeting. You control the greeting callers hear.
Audio recording is off by default. It is available with compatible voice setups when transcript saving is enabled. Users with access to the property can replay recordings, which are stored for 90 days by default.
We do not train our own AI models. Third-party AI providers process calls under their own data terms. Contact us for details about the providers used for your property.
Yes. You can choose a supported voice, edit the greeting and set the assistant's name in its instructions. Custom or cloned voices are not currently supported, but they are on our roadmap.
Let's talk about
your hotel's calls.
Talk to the founders
Tell us which calls interrupt your team. We'll walk through your hotel's questions, languages and phone setup together.
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